FAQ's
Do you have a question? Here are answers to the questions often asked by members and prospective members of Consumer Input.
How do I change my e-mail address or update my profile?
To update your profile, change your e-mail address, or be removed from our mailing list, Click Here
Why am I having trouble logging in?
The most common issue with logging in relates to web browser cookies. Consumer Input site requires that your browser accept cookies. Please enable cookies in your browser and attempt to log in again. If you still cannot log in, you can e-mail Consumer Input at panelsupport@consumerinput.com.
How does the panel work?
In conjunction with traditional opinion and research surveys, Consumer Input uses proprietary software to anonymously record web browsing patterns. These patterns are merged with the patterns of thousands of Internet users and analyzed in aggregate to understand the trends that will influence major marketing decisions in a variety of industries. We will not license, publish, or sell any information collected from our panelists that can be tied to an individual user. In addition, the data collection software uses a proprietary rules engine to search through all URLs, before transmitting them to its database, to strip out any such personally identifiable information, thus ensuring your privacy. For more information, please consult the privacy statement.
How often will I be invited to take a survey?
The number of surveys you are invited to take will vary depending on your preferences. In general, you can expect to be invited to take at least one survey approximately every 30 days.
How long does it take to complete a survey?
The length of time varies for each survey, but we try to keep all of our surveys as brief as possible. Generally, surveys take approximately 10 to 15 minutes to complete.
How do I benefit from participating in surveys?
As a member of Consumer Input you'll have the opportunity to participate in numerous surveys. For every survey you complete you'll receive a reward or be entered into a drawing for cash prizes.
How do I join Consumer Input?
Register now to join Consumer Input. Once you are a member you will receive invitations to participate in surveys via e-mail.
What is the minimum age required to be a member?
Consumer Input allows participation by those in the United States who are 18 years of age or older. Our registration process denies membership to underage panelists.
What are the system requirements for the Consumer Input Software?
- Windows XP Service Pack 2 or Windows Vista
- Internet Explorer Version 6.0 or greater, or Mozilla Firefox Version 2.0 or greater
Windows:
- Mac OS X Version 10.2 or greater
- Mozilla Firefox Version 2.0 or greater.
Macintosh:
How can I be removed from your mailing list?
To update your profile, change your e-mail address, or be removed from our mailing list, Click Here
How can I remove the Consumer Input Software from my machine?
- From the Windows control panel, select "Add / Remove Programs"
- Select the "Consumer Input Software" entry.
- Select the "Remove" button.
- Select the "Uninstall" button from the dialog that appears.
- Follow the instructions presented in the Consumer Input Software Uninstallation Program
Microsoft Internet Explorer:
- From the Firefox "Tools" menu, select "Add-ons".
- From the Add-ons menu, select the "Consumer Input Software" entry.
- Select the "Uninstall" button.
- Select the "Uninstall" button again to verify.
- The Consumer Input Software will be completely removed the next time Firefox is restarted.
Mozilla Firefox:
How do I address any technical problems I encounter during a survey?
If you have a technical problem while you are taking a survey please contact ameagher@compete.com.
Contact Information
Can't find the answer here? You can e-mail Consumer Input at ameagher@compete.com.